34 infrastructure_support
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  • lengow-img-hosting

Hosting your product data

Our servers are hosted by Oxalide (a Claranet group company), an international IS and cloud hosting IT provider. ITIL and ISO 27001-certified, it guarantees a high quality of service for our servers and your data.

Lengow currently works with two data centers located in Europe, locations in other geographical zones are planned to support our international expansion.

This mode of operation allows us to index catalogs containing many millions of products on a daily basis. Data is duplicated between the two data centers to ensure continuity of service.

The availability and stability of our platform is crucial to your performance!

  • lengow--img-security

A secure platform

To protect your strategic data, access to our control software is via HTTP with SSL Pro type certificates.

A service to strengthen your passwords is available on request (planned password changes at a frequency of your choice and the inability to re-use the same password).

Our platform is regularly audited by certified bodies.

We guarantee the protection of your product information, orders, and statistics!

  • lengow-img-support

A responsive support team

A team of experts speaking 6 languages is available to help you get started with Lengow and respond to your technical questions.

Our team is with you every day to help you get the most out of our solution and achieve your performance goals:

  • An average of 98.8% of Lengow clients are satisfied with our customer support
  • A Service Level Agreement (SLA) defined according to your needs.

You’re in great company—the biggest brands and retailers trust us!